Reference

tera4d Privacy Policy For Your Account

Clear control over your account data starts with knowing what we collect, why we use it and how you can ask for changes.

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tera4d tera4d Privacy Policy For Your Account
DIRECT HELP PATH

Three Ways To Ask About Privacy

You can raise a Privacy Policy question without guessing which team to contact. Start from the support route inside your account, include the phone number or transaction reference connected to the issue, and tell us whether your request concerns access, correction, deletion or a cookie choice. Keeping the request specific helps us match it to the right record.

Team online

Account contact path

Open the support contact shown after login and state the Privacy Policy request clearly. Include your verified phone number so we can confirm which account record you want us to check.

Wallet status help

If a DANA, OVO, GoPay or QRIS reference looks wrong, send the payment reference through the account help route. We use that reference to separate wallet status from unrelated account data.

Policy change request

For a copy, correction or removal request, identify the specific data involved and the account step where it appeared. We may ask for phone verification before discussing personal records.

SIX CONTROL POINTS

Six Controls Behind Your Data

Privacy work follows the same account path you use from phone verification to the lobby. We separate identity details from payment references where practical, limit internal access to a need-to-handle basis and…

Data collection

We collect details you provide during account creation, including your phone number, plus login events, device type, browser signals and support messages needed to respond to your request.

Cookie controls

Cookies can keep your session active and remember selected preferences. You can manage browser storage through your device settings, although removing session cookies may require you to verify access again.

Account security

Phone verification helps connect a request to the correct account. We also examine sign-in and device changes when access appears unusual, and may pause a request until identity checks are complete.

Payment separation

For DANA, QRIS, bank transfer and virtual account activity, we retain matching references and status details rather than your wallet password. This supports reconciliation without asking for private wallet credentials.

Retention choices

We keep records for the purpose that created them, account support needs and applicable legal duties. When a retention reason ends, we assess whether the record can be removed or anonymised.

Request changes

To request access, correction or deletion, use the support contact in your account and describe the record involved. We may request phone verification before releasing or changing personal data.

Privacy Policy Questions For tera4d

These answers address the searches we hear most often about our Privacy Policy. They cover account creation, wallet references, mobile access, cookies, retention and requests from Indonesia. If your situation involves a particular transaction or device, include that detail when you contact us so we can respond to the record rather than give a general answer.

The tera4d Privacy Policy covers account details, phone verification, login and device records, cookies, support messages, payment references and the reasons we retain or disclose those records.

No. Our Privacy Policy concerns payment status and matching references for DANA, OVO, GoPay or QRIS. We do not ask for your wallet password to check an account transaction.

Use the support contact shown inside your account, choose a data request and identify the phone number or record involved. We may complete phone verification before discussing personal data.

Yes. Send a correction request through the account support route and explain which field is inaccurate. Our Privacy Policy allows us to verify the request before changing the connected record.

On mobile, cookies and local storage can keep your session and selected settings available between pages. Clearing them through browser settings may sign you out and trigger phone verification again.

We retain payment references while they support reconciliation, account support or applicable legal duties. When those purposes end, we assess removal or anonymisation under our Privacy Policy.

Yes. Access, eligibility and some data requests depend on local law. Where local law permits, we process your request after confirming the account and the specific records involved.

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